The supply chain management BPO market is estimated to gain a positive growth trajectory during the assessment period of 2019-2026. The growing need for advanced supply chain management practices coupled with the need for cost-effective operations will bring immense growth prospects across the forecast period of 2019-2028.
- Technological advancements are playing a massive role in the growth of the supply chain management BPO market. The players in the supply chain management BPO market have integrated technologies such as analytics and cloud for enhanced performance. Thus, all these factors invite tremendous growth opportunities for the supply chain management BPO market.
- The players count extensively on research and development activities. They are involved in these activities for upgrading and enhancing the features. These aspects will have a large impact on the growth of the supply chain management BPO market as they help in boosting the revenues of the players.
- Strategic collaborations form an important part of the growth trajectory of the supply chain management BPO market. Mergers and acquisitions help in cementing the foothold of the players in the supply chain management BPO market. These factors eventually help in increasing the growth rate of the supply chain management BPO market.
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Supply Chain Management BPO Market: Overview
The drive for BPO in supply chain management stems from the need for cutting costs, manage risks, and meet evolving customer requirements. Supply chain efficiencies have become a major ingredient of success of services models of all industries. Market experts contend that supply chain accounts for more than half of the share of most businesses, shaping customer expectations and sales. Solution providers in the supply chain management BPO market are leaning have over the years expanded the array of services. Key BPO services include Demand management and Supply management, transportation management, materials management, production management, green supply chain, financial supply chain, and demand/supply collaboration. An emerging paradigm is customized supply chain management services and solutions and BPaaS.
Moving to outsourcing model has enabled companies to move to a single point of contact, and has helped them wade through the complexities in supply chain, and induce flexibility. Rise in adoption of SCM BPO in operational management has driven the evolution of the market. Further, growing adoption of SCM BPO in travel and logistics has unlocked new potential in the market.
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Supply Chain Management (SCM) BPO Market: Competitive Landscape and Recent Developments
The study offers a scrutiny of factors that shape the current intensity of overall competition. It takes a critical look at the ways top players are bringing changes to the strategies in delivering SCM BPO offerings. The assessment on the competitive dynamics also sheds light on key winning imperatives on the SCM BPO market.
Providers of SCM BPO in general have been increasingly inclined to opt for strategies that will make SCM BPO successful in meeting the demands for a wide range of clients. A few aspiring players will focus on industry-specific expertise, such as for food services industry and automotive industry. Some prominent players are expected to look for consistent revenue streams by meeting the needs of retail and the consumer packaging industry, and consolidate their position in the SCM BPO market.
Some of the promising players in the SCM BPO market are Infosys, Accenture, Avnet, Tech Mahindra Ltd., Celestica, Genpact, Capgemini SE, Wipro, and HCL Technologies.
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Supply Chain Management BPO Market: Growth Dynamics
Customer-facing processes have proliferated in business of all industries, causing the managerial operational processes to rise in complexity in recent years. The variability in supply chain demand is a key driver for demand in the supply chain management BPO market. Digitization of businesses in industrialized nations has brought unique challenges to businesses, intensify the need for supply chain management on outsourcing model. The drive for BPO with unique value proposition and commercial models is paved a path to the rapid evolution in the demand in the SCM BPO market.
Over the years, the deployment of SCM in BPO models has gained substantial traction for short-term projects. Subsequently, many SCM PBO companies have started focusing on large companies with their end-to-end supply chain offerings. Such trends help in the development of a robust ecosystem of offerings in the supply chain management BPO market.
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