Telstra is an Australian multinational company that deals with the internet, telephony and pay television, and more. Telstra offers excellent customer service and after-sales service.
If you are wondering How do I speak to an Australian at Telstra? then this is precisely why you have landed on this page. This write-up would help you understand the process as to how you can do so. Kindly follow the steps mentioned below-
Via Phone Support-
Go to the official website of Telstra.
Locate the contact us tab at the bottom of the page and click on it.
Subsequently, you land on the customer service page of Telstra.
There you find several ways to contact Telstra.
Choose the phone support option and click on it.
As you do so, a list of numbers gets displayed on your screen.
Choose the number which suits your requirement.
Now dial the number from your phone.
Once connected, choose a language that you can speak and understand.
Kindly wait for the automated voice assist in giving out the various menu options.
Choose an option that lets you get connected to a representative from Telstra.
Now the menu option would provide further sub-options, and then you are connected to a representative.
Once you are on the line, convey your issue/ query to the representative.
The representative takes a minute or two to process the information which you have given.
After this, they revert to the resolution to your problem.
You can disconnect the call if you are satisfied, else escalate the call to a senior executive.