Please follow the instruction given below:-
1. Make sure you use the USB cable if you're using it.
2. Connect directly to your computer instead of using the hub.
3. Be sure your Ethernet cable has been connected to both the printer as well as access points or routers when you use it.
4. To confirm your IP address Print the configuration sheet for your network.
5. To confirm your IP address take a printout of the network configuration if you're connected to the internet via wireless.
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